On Thursday, November 12th, a global Microsoft 365 outage – which includes Outlook – caused disruptions across Queens College (QC).
“At SEEK we use Microsoft Office for so many things,” said Supplementary Instructor and Writing Center Consultant, Shadman Hoque, for the Percy E. Sutton SEEK program in a statement to The Knight News.
Hoque added, “Director of the SEEK program at QC, Dr. Norma Blackman-Richards, comes into our office around 2:30 p.m. saying that Outlook is down and we have to shut out offices down because we can’t run the program.”
The SEEK Writing Center located in Delany Hall G10, ended up closing at 3:00 p.m.
According to live updates from CNN, last updated on November 13th at 12:33 p.m. , Microsoft has addressed the issue that caused the outage and services are slowly coming back online.
CUNY Alerts were sent via Outlook at 12:28 a.m. , 3:15 a.m. , 6:34 a.m. and 7:29 a.m. This situation highlights how crucial Microsoft services are to the daily operations of both QC and CUNY.
Students can visit the CNN website for more details.
