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Internet reigns over colleges while Queens College system struggles

 

Technology — specifically Wi-Fi — has become the center of college life, according to a Of those polled, 90 percent consider Internet access essential for their college education

But the Internet access across the Queens College campus is not up to par, according to QC students. Morris Altman, director of network services, is well aware of this situation.

“We have had some problems and we have always worked to resolve them as quickly as possible,” Morris said. “We rely on the network ourselves and this lets us know what everyone is experiencing.”

The college wireless network is “one of the most important things on campus,” Morris said.

QC has invested heavily in making the campus wireless one of the best large wireless networks in the country, Morris said.

To address issues, Morris stated that Network Services has worked in presenting new upgrades that work directly with multiple failures for the wireless experience to be a more pleasant

“We addressed load issues with the appliances that provide the login to the network. We have also increased bandwidth in critical parts of the network and added more wireless controllers and access points,” he said. “We are upgrading the college’s backup internet connection, as we will need the capacity if the primary fails.”

Paola Sanchez, an exchange student at QC, stated that sometimes she’s had problems attempting to find a signal on campus, even though her experience with the network has been a good one overall.

“They need to understand that we are students and that we will need the Internet to complete our assignments,” she said. “They need to make the system better.”

Morris stated that in the event of a failure, the Help Desk will be most helpful in regards to any problems with the wireless network.

The problems are sometimes limited to certain buildings and areas on campus. The QC Wireless Network consists of twelve thousand devices that connect to the network, which cause a peak of four thousand almost every week. It also relies on monitoring tools that show the current state of the network and help foresee future states.

Technology — specifically Wi-Fi — has become the center of college life, according to a of those polled, 90 percent consider Internet access essential for their college education

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